Fear of failure keeps more candidates away from the 1Z0-996-20 exam than the exam itself ever could. At TorrentExam, the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials practice materials come with a free demo you can review at your own pace, so your decision is based on what the product actually is — 72+ Q&As with expert-verified answers — rather than on worry.
Oracle 1Z0-996-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-996-20 |
| Exam Price: | USD 245 |
| Certificate Validity Period: | Oracle Cloud Certifications are typically valid for 18 months |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Related Certifications: | Oracle Utilities Customer Cloud Service 2020 Certified Implementation Specialist |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Passing Score: | 68% |
| Sample Questions: |  |
| Exam Way: | Pearson VUE testing center or Oracle online proctored exam |
| Pre Condition: | No formal prerequisite exam required. Oracle recommends practical experience with Oracle Utilities Customer Cloud Service implementations. |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20 |
Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Credit and Collections | 10% | - Debt Management
|
| Topic 2: Operational Device Management and Integration | 15% | - System Administration
|
| Topic 3: Billing, Rates and Payments | 22% | - Billing Configuration
|
| Topic 4: Field Activities and Service Orders | 15% | - Operational Processes
|
| Topic 5: Customer Information and Financial Management | 18% | - Customer Account Management
|
| Topic 6: Devices, Metering and Usage | 20% | - Meter Data Management
|
1Z0-996-20 Exam Basics: What Every Candidate Asks
The 1Z0-996-20 exam is the required test for earning the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials certification from Oracle. It assesses your command of the official exam objectives through scenario-based and knowledge questions, and the resulting credential is widely recognized by employers. Its reputation for difficulty is real but manageable — candidates who practice consistently with quality materials routinely walk in well prepared.
The official outline for the 1Z0-996-20 exam highlights these domains:
- Field Activities and Service Orders (15%)
- Operational Device Management and Integration (15%)
- Devices, Metering and Usage (20%)
Seeing the topics laid out this way often shrinks the exam's intimidation factor — each domain is a finite, learnable block, and the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials practice questions at TorrentExam follow the same structure.
No formal prerequisite exam required. Oracle recommends practical experience with Oracle Utilities Customer Cloud Service implementations.
The 1Z0-996-20 exam is demanding, but its difficulty is specific, not mysterious: unfamiliar question formats, time pressure, and a few heavily weighted domains. All three respond to the same remedy — repeated, timed exposure to exam-style questions. That is what the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials practice materials at TorrentExam provide, and the free demo lets you measure the real difficulty yourself before committing, which is usually the moment the fear starts shrinking.
The 1Z0-996-20 exam consists of 60 questions with a time allowance of 90 minutes minutes. Practicing full sets under a similar time cap is the most direct way to make sure pacing never costs you points on exam day.
Because seeing beats guessing. The free demo of the 1Z0-996-20 exam materials at TorrentExam contains genuine samples from the full Oracle Utilities Customer Cloud Service 2020 Implementation Essentials question set — same format, same expert-verified answers — and downloading it costs nothing. If you are unsure whether the materials match your level or your study style, the demo answers that question with evidence rather than marketing, and every demo on the site is free of charge.
The passing score is 68% and the exam fee is USD 245. Knowing both numbers early helps you plan: aim to be consistently above the passing mark in timed practice sessions before you spend the fee on a booking.
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Sample Questions:
What Service Order activity types does the application include?
- A. Start Service; Stop Service; Cut for Non-Payment; Reconnect Service for Payment; Exchange Meter; Move-In/Move-Out Service
- B. Enable Service; Disable Service; Install Meter; Remove Meter; Exchange Meter; Back-to-Back Service
- C. Start Service; Stop Service; Install Meter; Remove Meter; Exchange Meter; Move-In/Move-Out Service
- D. Enable Service; Disable Service; Cut for Non-Payment; Reconnect Service for Payment; Exchange Meter; Back-to-Back Service
Correct Answer: D 🗳️
You are configuring a VEE group to include rules to be executed when loading the initial measurement data (IMD).
What is the VEE group directly associated with?
- A. Usage Type
- B. Device Configuration Type
- C. Device Type
- D. Measuring Component Type
- E. Device Type and Measuring Component Type
Correct Answer: B 🗳️
What determines an Account's Balance?
- A. the sum of all the Financial Transactions linked directly to the account
- B. the sum of all the balances recorded in the "Balance Due" field on each service agreement related to the account
- C. the logic defined in a plug-in spot on the Installations Option
- D. the sum of all the Financial Transactions linked directly to the service agreements related to the account
- E. the amount recorded in the "Balance Due" field on an account
Correct Answer: A 🗳️
What can cause multiple bill lines for a rate component to be produced in a bill calculation header?
- A. change in Rate Schedule
- B. change in Bill Factor
- C. changes in Rate Version Calculation Group and Bill Factor
- D. change in Rate Version Calculation Group
- E. changes in Rate Schedule and Bill Factor
Correct Answer: E 🗳️
Which three are important Account concepts that must always be followed? (Choose three.)
- A. An Account references one or more persons.
- B. Accounts expire when there are no active contracts.
- C. An Account can only reference one and only one person at one time.
- D. Bills are produced for an account and are sent to the account persons.
- E. Every Account has a unique, system-assigned Account ID.
Correct Answer: C,D,E 🗳️
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