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Avaya 31860X exam : Avaya IX™ Calling Design Exam

31860X Exam Questions
  • Exam Code: 31860X
  • Exam Name: Avaya IX™ Calling Design Exam
  • Updated: Sep 14, 2026
  • Q & A: 62 Questions and Answers
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Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Endpoints and Devices- Device provisioning and management
- IP deskphones and soft clients
Call Control and Signaling- Call routing and dialing plans
- SIP fundamentals in Avaya IX
System Administration and Troubleshooting- Common deployment issues
- Monitoring tools and logs
Avaya IX Calling Architecture- Deployment models (on-premises / hybrid)
- Solution design principles
- Core platform components
Integration and Interoperability- Third-party SIP integration
- PSTN connectivity

Avaya IX™ Calling Design Sample Questions:

Question #1

A customer has a single size with 2,500 users. They want a solution that provides hardware redundancy. The failure of a single component should not be service impacting.
Given these parameters, what would satisfy their request?

  • A. Communication Manager Simplex with Survivable Remote
  • B. Communication Manager Duplex
  • C. Communication Manager Simplex with Survivable Core
  • D. Communication Manager S8300
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

A design you are working on calls for several "G series" media gateways, and you have determined the number of Digital Signal Processor (DSP) resources that are needed.
In which two ways can you determine how many "G series" gateways are needed in a design? (Choose two.)

  • A. Divide the calculated number of DSPs by 128 to determine how many G430s are needed.
  • B. Divide the calculated number of DSPs by 320 to determine how many G450s are needed.
  • C. Divide the calculated number of DSPs by 340 to determine how many G450S are needed.
  • D. Divide the calculated number of DSPs by 120 to determine how many G430s are needed.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

You are adding a remote location to a Communication Manager(CM) 6.2 customer with a duplex system, and G650 media gateways at the core. You want to use H.248 gateway(s). The location will have 30 IP sets, 30 analog sets, and 40 DCP sets. You know that the base G430 gateway includes 32 Touch Tone Receivers (TTRs), and the G450 gateway includes 64 TTRs.
To support all of the sets going off-hook at the same time, how many TTRs will be required, and which hardware would be required to provide the TTRs?

  • A. 70TTRs using one G430 and threeTTR expansion modules
  • B. 30 TTRs using one G430 or one G450
  • C. 100 TTRs using one G450 and twoTTR expansion modules
  • D. 70TTRs using two G450s
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

On an Avaya Aura 7.x deployment with shuffling turned on within Communication Manager (CM), which statement describes the media processing resources or Digital Signaling Processor (DSP) requirements for a SIP-SIP two-party call between endpoints using the same codec?

  • A. This call cannot shuffle, and two media-processing (DSP) channels are required for the entire call duration.
  • B. SIP-SIP two-party calls will use SIP Direct Media, so no media-processing (DSP) channels are required for this call.
  • C. SIP-SIP multi-party calls do not shuffle, and after setup use one media processing (DSP) channel for the entire call..
  • D. This call will shuffle after initial call set-up; i.e., one media-processing (DSP) channel is required for the first 20 seconds of the call, for each party.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

For an Avaya Aura Communication Manager (CM) 7 Duplex Server hardware solution, what are two capabilities/requirements? (Choose two.)

  • A. Utility Server and Services Access Link (SAL) are required to be installed with both CM instances.
  • B. Identical Servers are required.
  • C. The duplex servers provide protection for both hardware and software server faults.
  • D. The duplex servers must run in an active-active mode for instantaneous failover.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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