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Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

1. Avaya Intelligent Xperiences provides different Avaya OneCloud deliveries.
Which software delivery is multi-tenant and designed for customers that require more standard feature functionality in their UC and CC solutions?

A) Public
B) CPaaS
C) Private
D) Hybrid

2. Avaya Survey Assist is a multi-purpose application that allows you to easily create automated voice and SMS surveys. It supports full integration into the Avaya Experience Portal (AEP) and Proactive Outreach Manager (POM) for voice and SMS transactions.
Which two are current deployment options for Avaya Survey Assist? (Choose two.)

A) Single Box
B) Upgradable Single Box
C) Geo-redundancy
D) Cluster Mode

3. Refer to the exhibit.

The exhibit contains the deployment options for Communication Manager.
What is the Virtual Appliance that Pod FX Is transitioning to?

A) Avaya Server Platform (ASP)
B) Avaya Solutions Platform (ASP)
C) Avaya Common Platform (ACP)
D) Avaya Application Server (AAS)

4. You have designed a reference solution that includes the Avaya G450 Media, which is targeted for mid-to-large sized branch offices, medium sized standalone businesses, or small campus environments.
The robust TDM capabilities for scalability and deployment flexibility Includes 192 analog or digital (DCP) ports, up to 8 Tl/E1s up to 10,000 Busy Hour Call Completions, and how much DSP channel capacity?

A) 80
B) 320
C) 160
D) 20

5. Application Enablement Services (AES) protocols such as TSAPI, JTAPI, and DMCC, no longer need to be purchased separately with which licensing option?

A) Application Specific Licensing (ASL)
B) Standard License (SL)
C) Advanced License (AL)
D) Enablement Licensing (EL)

Solutions: