1 Configure and troubleshoot voice over wireless
a)QoS profiles
b)EDCA
c)WMM
d)BDRL
e)Admission control
f)MQC/MLS

2 Configure and troubleshoot video and media
a)Media Stream
b)Admission control

3 Configure and troubleshoot mDNS
a)mDNS proxy
b)Service discovery
c)Service filtering

4 Configure and troubleshoot AVC and netflow

5 Configure and troubleshoot FastLane and Adaptive Fast Transition (802.11r)

1 Configure and troubleshoot management access
a)AAA
b)Virtual domain

2 Perform basic operations
a)Create and deploy templates
b)Operate maps
c)Import infrastructure devices
d)High availability
e)Audits
f)Client troubleshooting
g)Notification receivers
h)Reports
i)Monitoring policies

3 Configure and troubleshoot Prime Infrastructure jobs

4 Operate Security management
a)Configure rogue management
b)Manage alarms and events

5 Implement and troubleshoot MSE/CMX
a)Management access
b)Network services
b)[i] Location
b)[ii] Analytics
b)[iii] Connect and Engage
b)[iv] CleanAir
b)[v] wIPS
c)NMSP

6 Integrate ISE with Prime Infrastructure and MSE/CMX

1 Cloud
a)Compare and contrast public, private, hybrid, and multicloud design considerations
a)[i] Infrastructure, platform, and software as a service (XaaS)
a)[ii] Performance, scalability, and high availability
a)[iii] Security implications, compliance, and policy
a)[iv] Workload migration
b)Describe cloud infrastructure and operations
b)[i] Compute virtualization (containers and virtual machines)
b)[ii] Connectivity (virtual switches, SD-WAN and SD-Access)
b)[iii] Virtualization functions (NFVi, VNF, and L4/L6)
b)[iv] Automation and orchestration tools (CloudCenter, Cisco DNA-center, and Kubernetes)

2 Network programmability (SDN)
a)Describe architectural and operational considerations for a programmable network
a)[i] Data models and structures (YANG, JSON and XML)
a)[i] Device programmability (gRPC, NETCONF and RESTCONF)
a)[ii] Controller based network design (policy driven configuration and northbound/ southbound APIs)
a)[iii] Configuration management tools (agent and agentless) and version control systems (Git and SVN)

3 Internet of things (IoT)
a)Describe architectural framework and deployment considerations for IoT
a)[i] IoT technology stack (IoT Network Hierarchy, data acquisition and flow)
a)[ii] IoT standards and protocols (characteristics within IT and OT environment)
a)[iii] IoT security (network segmentation, device profiling, and secure remote)

1 Describe WLAN organizations and regulations

2 Describe IEEE 802.11 standards and protocols

3 Plan & design wireless solutions requirements
a)Translate customer requirements into services and design recommendations
b)Identify ambiguity and/or information gaps
c)Evaluate interoperability of proposed technologies against deployed IP network infrastructure & technologies
d)Select an appropriate deployment model
e)Regulatory domains and country codes

4 RF planning, designing and validation
a)RF Design / Site survey
a)[i] Define the tasks/goals for a preliminary site survey
a)[ii] Conduct the site survey
a)[iii] Determine AP quantity, placement and antenna type
b)Architect indoor and outdoor RF deployments
b)[i] Coverage
b)[ii] Throughput
b)[iii]Voice
b)[iv]Location
b)[v] High Density / Very High Density
c)Construct an RF operational model that includes:
c)[i] Radio resource management (Auto-RF, manual, hybrid, Flexible Radio Assignment, TPC and DCA)
c)[ii] Channel use (radar, non-WiFi interference, Dynamic Bandwidth Selection)
c)[iii] Power level, overlap
c)[iv] RF profiles
d)Validate implemented RF deployment

1 Configure and troubleshoot wired infrastructure to support WLANs
a)VLANs
b)VTP
c)STP
d)Etherchannel

2 Plan network infrastructure capacity

3 Configure and troubleshoot network connectivity for:
a)WLAN clients
b)WLCs (appliance, virtual, and Mobility Express)
c)Lightweight APs
d)Autonomous APs

4 Configure and troubleshoot PoE for APs

5 Configure and troubleshoot QoS on the switching infrastructure
a)MQC
b)MLS QoS

6 Configure and troubleshoot multicast on the switching infrastructure
a)PIM
b)Basic IGMP (including IGMP snooping)
c)MLD

7 Configure and troubleshoot IPv4 connectivity
a)Subnetting
b)Static and inter-VLAN routing

8 Configure and troubleshoot basic IPv6 connectivity
a)Subnetting
b)Static and inter-VLAN routing

9 Configure and troubleshoot wired security for APs
a)MAB
b)dot1X for APs

10 Configure and troubleshoot the following to support wireless services
a)DNS
b)DHCPv4 / DHCPv6
c)NTP, SNTP
d)SYSLOG
e)SNMP
f)CDP, LLDP
g)mDNS (including SDG)

1 Configure and troubleshoot secure management access and control plane
a)AAA
b)CPU ACLs
c)Management via wireless interface
d)Management via dynamic interface

2 Configure and troubleshoot interfaces

3 Configure and troubleshoot lightweight APs
a)dot1x
b)AP modes
c)AP authentication / AP authorization
d)Logging
e)Local AP CLI configuration
f)WLC based AP configuration

4 Configure and troubleshoot high availability and redundancy
a)SSO
b)N+1, N+N

5 Configure and troubleshoot wireless segmentation
a)RF profiles
b)AP groups
c)FlexConnect

6 Configure and troubleshoot wireless security policies
a)WLANs
b)L2/L3 security
c)Rogue policies
d)Local EAP
e)Local profiling
f)ACLs
g)Certificates

7 Configure and troubleshoot FlexConnect and Office Extend

8 Configure and troubleshoot Mesh

9 Implement RF management
a)Static RF management
b)Automatic RF management
c)CleanAir
d)Data rates
e)RX-SOP
f)Air Time Fairness (ATF)
g)Flexible Radio Assignment (FRA)

10 Configure and troubleshoot mobility
a)L2/L3 roaming
b)Multicast optimization
c)Mobility group scaling
d)Inter-release controller mobility
e)Mobility anchoring

11 Configure and troubleshoot multicast

12 Configure and troubleshoot client roaming optimization
a)CCKM
b)Optimized Roaming
c)Band Select
d)Load Balancing
e)802.11r/k/v

1 Configure and troubleshoot different modes and roles
a)WGB
b)Point to point & Point to multi-point bridge

2 Configure and troubleshoot SSID/MBSSID

3 Configure and troubleshoot security
a)L2 security policies
b)Association filters
c)Local radius
d)dot1X profiles

4 Configure and troubleshoot radio settings

5 Configure and troubleshoot multicast

6 Configure and troubleshoot QoS

1 Configure and troubleshoot identity management
a)Basic PKI for dot1x and WebAuth
b)External identity sources (AD)

2 Configure and troubleshoot AAA policies
a)Client authentication and authorization
b)Management authentication and authorization
c)Client profiling and provisioning
d)RADIUS attributes
e)CoA

3 Configure and troubleshoot wireless guest management
a)Local web authentication
b)Central web authentication
c)Basic sponsor policy