The best helper for your A2010-652 exam: TorrentExam's IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals test questions and dumps — 100 practice questions for the A2010-652 exam with 365 days of updates in 2026.
IBM A2010-652 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM SmartCloud Control Desk V7.5 Fundamentals |
| Exam Number: | C9560-652 |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Sample Questions: | ![]() |
IBM A2010-652 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Change and Release Management | - Change workflow and approvals - Release deployment concepts |
| Topic 2: Service Desk Operations | - Incident management process - Service request handling |
| Topic 3: Asset and Configuration Management | - Configuration Item (CI) management - Asset lifecycle management |
| Topic 4: IBM SmartCloud Control Desk Overview | - Product architecture and components - Core concepts of IT service management |
| Topic 5: System Configuration and Administration | - User roles and security model - Application configuration basics |
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IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals Sample Questions:
Which application is used in IBM SmartCloud Control Desk V7.5 to manually import data such as users, assets, and configuration items?
- A. Enterprise Identity Mapping
- B. Migration Manager
- C. Data Analyzer
- D. Integration Framework
Correct Answer: D 🗳️
Why would an IBM SmartCloud Control Desk V7.5 user have two Start Centers?
- A. The user belongs to two security groups.
- B. Two Start Centers are assigned to the person group that the user belongs to.
- C. Two Start Centers are assigned to the security group that the user belongs to.
- D. The user belongs to two person groups.
Correct Answer: A 🗳️
What are three required settings for a user to have access to an offering? (Choose three.)
- A. The classification must be set.
- B. The Fulfillment Manager approval workflow must be set.
- C. The status of the offering must be set to Active.
- D. The offering must be added to a Service Catalog.
- E. There must be at least one presentation attribute defined.
- F. The Line Manager Approval workflow must be set.
Correct Answer: A,C,D 🗳️
Where can a user find the application to manage authorized assets?
- A. Assets module, Authorized Assets application
- B. IT Infrastructure module, Authorized Assets application
- C. Assets module, Assets application
- D. IT Infrastructure module, Reconciliation application
Correct Answer: C 🗳️
Which property name is used to discover or debug long running statements?
- A. mxe.webclient.asyncrendertimelimit
- B. mxe.db.QueryTimeout
- C. mxe.db.IogSQLTimeLimit
- D. mxe.mbocount
Correct Answer: C 🗳️
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