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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Usability Evaluation Methods | - Usability testing approaches (moderated/unmoderated) - User observation and feedback methods - Heuristic evaluation - Cognitive walkthrough |
| Analysis and Reporting | - Usability metrics (effectiveness, efficiency, satisfaction) - Defect reporting and UX reporting - Interpreting usability findings |
| Fundamentals of Usability | - Human factors in software usage - Usability concepts and definitions - User experience (UX) principles |
| Planning and Designing Usability Tests | - Test scenarios and task design - Test participants and user profiles - Test objectives and scope definition |
| Usability in Software Development Lifecycle | - Integration of usability in requirements - Usability considerations in design and implementation |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Which of the following statements best describe Rapid Iterative Testing and Evaluation?
- A. Testing happens on a regular basis, e.g. each Monday
- B. Testing is informal and many potential users can be accessed
- C. Testing focuses on instant redesigns and confirming made changes
- D. Testing is quantitative
Correct Answer: C 🗳️
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Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
- A. Interview users, develop the software, and perform acceptance test
- B. Define requirements, develop the software, and perform acceptance test
- C. Iteratively develop prototypes, perform expert reviews, and integrate found issues
- D. Interview users, iteratively develop prototypes, and evaluate the software
Correct Answer: D 🗳️
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Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus
- A. i, ii & iii are true, iv & v are false
- B. ii & iv are true, i, iii & v are false
- C. i & iii are true, ii, iv & v are false
- D. ii, iv & v are true, i & iii are false
Correct Answer: D 🗳️
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Which of the following statements about usability testing is true?
- A. A usability test consists of one usability test session
- B. The preparation of a usability test is optional
- C. Before the usability test sessions, a pilot usability test session can be conducted
- D. The conditions under which a usability test is done are irrelevant
Correct Answer: C 🗳️
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