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Microsoft MS-220 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Troubleshooting Microsoft Exchange Online |
| Exam Number: | MS-220 |
| Related Certifications: | Microsoft 365 Messaging Administrator Associate MS-203 Microsoft 365 Messaging |
| Certificate Validity Period: | Typically 2 years for Microsoft role-based certifications (subject to Microsoft certification policy) |
| Exam Format: | Scenario-based troubleshooting, Case studies, Multiple choice |
| Available Languages: | English |
| Sample Questions: |  |
| Exam Way: | Online proctored exam via Pearson VUE or authorized testing provider (subject to Microsoft certification delivery platform) |
| Pre Condition: | Recommended experience with Microsoft 365 messaging administration and Exchange Online; familiarity with MS-203 content is suggested. |
Microsoft MS-220 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security & Compliance Troubleshooting | - Authentication and access issues
|
| Mail Flow Troubleshooting | - Message tracking and delivery issues
|
| Hybrid Exchange Troubleshooting | - Hybrid configuration issues
|
| Exchange Online Architecture & Connectivity | - Exchange Online service components
|
Everything You Want to Know About the Microsoft MS-220 Exam
The MS-220 exam (Troubleshooting Microsoft Exchange Online) is the official Microsoft exam that leads to the Microsoft 365 Messaging Administrator Associate (Exchange Online Focus) certification, a credential at the Associate level. Related certifications include Microsoft 365 Messaging Administrator Associate, MS-203 Microsoft 365 Messaging. TorrentExam provides 107 practice questions to help you prepare for it with confidence.
Recommended experience with Microsoft 365 messaging administration and Exchange Online; familiarity with MS-203 content is suggested. Requirements can change over time, so always double-check the latest eligibility rules before you register.
You can book your exam through the official registration channels:
The exam is delivered in the following way: Online proctored exam via Pearson VUE or authorized testing provider (subject to Microsoft certification delivery platform).
Microsoft recommends the following training options for this exam:
- Microsoft Learn - Exchange Online training path
- MS-203: Microsoft 365 Messaging Administrator Associate training
Official courses build the foundation, and the MS-220 practice questions from TorrentExam help you turn that knowledge into exam-day performance.
Yes. TorrentExam offers a free MS-220 PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.
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The MS-220 syllabus is organized into 4 exam domains. Among the first three are Security & Compliance Troubleshooting, Mail Flow Troubleshooting, Exchange Online Architecture & Connectivity. For the complete breakdown of topics and subtopics, see the Exam Topics section above.
Microsoft Troubleshooting Microsoft Exchange Online Sample Questions:
A company uses Exchange Online. The company enables modern authentication. Users report that Microsoft Outlook continuously prompts for credentials. You need to ensure that users can authenticate successfully. Which registry key should you configure on the client computers?
- A. ExcludeHttpsAutoDiscoverDomain
- B. AlwaysUseMSOAuthForAutoDiscover
- C. PreferProvidedEmaillnAutoDiscoverAuthPrompts
- D. ExcludeExplicit0365Endpoint
Correct Answer: B 🗳️
A company creates a resource mailbox named Conference Room.
Recipients outside the company do not receive confirmations after they schedule meetings with the conference room.
You need to ensure that the recipients receive meeting confirmations.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
A company uses Exchange Online. External sharing is disabled.
A user reports that they are unable to share their calendar with an external recipient.
You need to resolve the issue.
Solution: Configure a mail flow rule to allow meeting requests from the user.
Does the solution meet the goal?
- A. Yes
- B. No
Correct Answer: B 🗳️
You need to resolve the attachment issue for the marketing department
Which two commands can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Set-MalwareFilterPolicy -Identity Default -EnableFileFilter $true
- B. Get-OwaMailboxPolicy | Set-OwaMailboxPolicy -BlockedFileTypes ${Remove = ".pptx"}
- C. Get-OwaMailboxPolicy | Set-OwaMailboxPolicy -AllowedFileTypes ${Add = ".pptx"}
- D. Set-QuarantinePolicy - Identity Default -ESNEnable $true
Correct Answer: B,C 🗳️
Explanation: Only visible for TorrentExam members. You can sign-up / login (it's free).
You need to resolve the public folder issue reported by sales team users.
What should you do?
- A. Runtheset-MaiiPublicFolder cmdlet.
- B. Run the Sync-MailPublicFolders cmdlet.
- C. Modify permissions for the public folder mailbox.
- D. Create public folders in Exchange Online.
Correct Answer: C 🗳️
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