In 2026, failing the Oracle Knowledge Management 2021 Implementation Essentials exam means paying the full registration fee a second time ā plus weeks of lost momentum. The 72 practice questions in TorrentExam's 1Z0-1037-21 package are designed to help you get it done on the first attempt.
Oracle 1Z0-1037-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management 2021 Implementation Essentials |
| Exam Number: | 1Z0-1037-21 |
| Related Certifications: | Oracle CX Service Oracle Service Cloud Oracle Knowledge Management |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Response |
| Certificate Validity Period: | Does not expire (Oracle Certification policy subject to Oracle updates) |
| Exam Duration: | 90 minutes |
| Passing Score: | 68% |
| Exam Price: | $245 USD |
| Real Exam Qty: | 55-60 |
| Recommended Training: | Oracle University Knowledge Management Training |
| Exam Registration: | Oracle Certification Registration Pearson VUE Oracle Exams |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam via Pearson VUE or Oracle testing platforms |
| Pre Condition: | No formal prerequisites, but familiarity with Oracle CX Service or Knowledge Management concepts is recommended |
| Official Syllabus URL: | https://education.oracle.com |
Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Analytics | - Knowledge usage analytics
|
| Configuration and Setup | - Initial system configuration
|
| Integration and Extensibility | - Integration with Oracle CX applications
|
| Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
| Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
| Search and User Experience | - Knowledge search configuration
|
Oracle 1Z0-1037-21 Exam FAQ ā What Candidates Ask Most
The 1Z0-1037-21 exam is the official Oracle exam for Oracle Knowledge Management 2021 Implementation Essentials. Passing it earns you the Oracle Knowledge Management 2021 Implementation Essentials credential, which sits at the Associate level. It is also connected to Oracle CX Service, Oracle Service Cloud, Oracle Knowledge Management, so what you learn carries over if you plan to pursue those paths as well. Employers treat the certification as verified proof of skill, which is why structured preparation with TorrentExam's practice questions pays off.
The 1Z0-1037-21 exam contains 55-60 questions, and the time limit is 90 minutes. Translate that into a pacing plan before exam day: know roughly how long you can afford per item, flag anything that stalls you, and circle back at the end instead of burning minutes. Two or three full timed sessions in TorrentExam's test engine will teach you that rhythm far better than untimed reading ever will.
The passing score for the 1Z0-1037-21 exam is 68%, and the official registration fee is $245 USD. Remember that a failed attempt means paying that fee again in full for a retake, so treat self-assessment as part of the budget: run TorrentExam's practice questions under timed conditions and only book your seat once your scores sit comfortably above the passing bar.
No formal prerequisites, but familiarity with Oracle CX Service or Knowledge Management concepts is recommended Eligibility details can change, so before you register, confirm the current requirements on the official exam page: https://education.oracle.com.
You can book the 1Z0-1037-21 exam through the official registration channels below:
Exam delivery method: Online proctored exam via Pearson VUE or Oracle testing platforms.
Oracle points candidates to the following official training options:
Once the coursework has built your foundation, the fastest way to turn theory into exam readiness is drilling with TorrentExam's 72 practice questions for the Oracle Knowledge Management 2021 Implementation Essentials exam.
Yes. TorrentExam offers a free PDF demo of the Oracle Knowledge Management 2021 Implementation Essentials practice questions on the samples page, so you can judge the format and quality yourself before paying anything. Every purchase also includes 365 days of free updates, and after the product expires you can extend the update service at a 50% discount from within your member zone.
If you take the corresponding exam within 60 days of purchase and do not pass, TorrentExam backs you with a 100% money-back guarantee. To claim it, submit a scanned copy of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam, and the refund is processed within 7 days. The guarantee does not apply to attempts made within the first 3 days after purchase, to products downloaded without actually sitting the exam, or to free materials and expired orders, and the candidate name must match the payer's name. If you would rather have study material than money, you can instead exchange for two additional exam products of equal value, free of charge, while keeping the update service on your original purchase. Delivery itself is instant: your download is available right after payment and a copy reaches your mailbox within one minute ā if nothing arrives within 2 hours, contact customer service. You may install the product on as many computers as you need.
The official Oracle Knowledge Management 2021 Implementation Essentials blueprint is organized into 6 domains. The leading areas are:
- Search and User Experience
- Configuration and Setup
- Knowledge Authoring and Content Management
For the complete domain-by-domain breakdown with every subtopic, see the Exam Topics outline above.
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
Which two actions must you perform to configure the Social Monitor? (Choose two.)
- A. Addor update profiles to include the Social Monitor permissions.
- B. Add or update profiles to include permission to add themes and clustering.
- C. Setup a Social Monitor search schedule.
- D. Add of update a list of favorites.
- E. Add or update navigation sets to include the Social Monitor navigation button and component.
- F. Add or update staff accounts to use profile that include Social Monitor permissions.
Correct Answer: A,E š³ļø
Explanation: Only visible for TorrentExam members. You can sign-up / login (it's free).
Which five components can be used to filter the Authoring inbox? (Choose five.)
- A. Views
- B. Content Types
- C. Product and Categories
- D. Assignment status
- E. Consoleroles
- F. User
- G. Rating
- H. Locales
Correct Answer: A,B,D,F,H š³ļø
Explanation: Only visible for TorrentExam members. You can sign-up / login (it's free).
Which three tasks should you perform after deploying custom objects? (Choose three.)
- A. defining relationships with other custom objects or standard objects
- B. editing a user's profile to grant permissions to use the custom object workspace
- C. adding the workspace to a user's navigation set
- D. creating a workspace
- E. creating standard reports
- F. creating system attributes
Correct Answer: B,C,D š³ļø
Explanation: Only visible for TorrentExam members. You can sign-up / login (it's free).
You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?
- A. ANS_UPD_INC_DURATION set to 60 days.
- B. ANS_NEW_INC_DURATION set to 60 days.
- C. ANS_NOTIF _DURATION set to 60 days.
- D. ADP_NUM_REL_ANS set to 60 days.
- E. EU_FA_NEW_WIN_TYPES set to 60 days.
Correct Answer: B š³ļø
Explanation: Only visible for TorrentExam members. You can sign-up / login (it's free).
Which statement is true about dashboards?
- A. A new dashboard can be created by copying an existing dashboard.
- B. A new dashboard can be scheduled with alerts
- C. A new dashboardmust have more than one report.
- D. The dashboard design center's reports explorer lists only reports that can beadded to a dashboard.
- E. A new dashboard can be created only by dragging existing reports to the dashboard design center.
Correct Answer: A š³ļø
Explanation: Only visible for TorrentExam members. You can sign-up / login (it's free).
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