In 2026, employers still look for credentials they can verify quickly, and 6402 remains one of them. TorrentExam gives that goal a realistic path: 63 verified practice questions, marked-error feedback, and updates that follow the exam as it evolves.
Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office Implementation |
| Exam Number: | 6402 |
| Exam Price: | $125 USD |
| Certificate Validity Period: | 2 years |
| Related Certifications: | AIPS - Avaya IP Office Platform ACSS - Avaya Certified Support Specialist |
| Exam Format: | Multiple Choice |
| Passing Score: | Not publicly disclosed (approx. 70-75%) |
| Real Exam Qty: | 60-65 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Prometric Registration Avaya Learning Center |
| Sample Questions: |  |
| Exam Way: | Proctored onsite at Prometric test centers or online proctored |
| Pre Condition: | Basic knowledge of VoIP, networking and IP Office concepts; recommended completion of related training |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 6402 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Architecture & Installation | 25% | - IP Office 500v2 and Server Edition hardware - Network configuration and IP addressing - Software installation and upgrade procedures - SD card licensing and system ignition |
| Voicemail & Applications | 15% | - Licensing for advanced features - Embedded Voicemail configuration - Auto Attendant and call flows - VoiceMail Pro installation and setup |
| System Configuration & Management | 30% | - IP Office Manager and Security Settings - User profiles, extensions and rights - Short codes, time profiles and call routing - Hunt groups, pickup groups and call distribution |
| Endpoints & Trunks | 20% | - DHCP, TFTP and phone provisioning - Digital, IP and SIP telephone configuration - Media resources and codec settings - SIP, PRI and analog trunk setup |
| Maintenance & Troubleshooting | 10% | - System logs, alarms and debugging tools - Backup, restore and configuration management - Common issues and resolution steps |
6402 Exam Questions and Answers
The Avaya IP Office Implementation content is the same across all three formats: a printable PDF, a software engine, and an online engine. The free demo lets you try each interface before buying, so you can pick the one that matches how you study rather than guessing.
The package contains 63 practice questions for the 6402 exam, all verified by our IT experts. A free demo is available so you can review the style before you buy.
- System Configuration & Management (30%)
- Voicemail & Applications (15%)
- Endpoints & Trunks (20%)
Use the weights above to divide your study time where it matters most.
The engine presents Avaya IP Office Implementation questions in random order, so each session feels like a fresh test rather than a memorized list. After every simulated exam you receive a score, and your errors are clearly marked, which makes it easy to see your weak and strong areas and build a focused study plan.
The real 6402 exam gives you 90 minutes minutes for 60-65 questions. The engine lets you rehearse under the same kind of time pressure, so pacing decisions become automatic.
Avaya Learning Center: register for 6402
Prometric Registration: register for 6402
Avaya IP Office Implementation Training: Visit official page
To pass 6402 you need Not publicly disclosed (approx. 70-75%), and the official fee is $125 USD. Setting the target score early makes it easier to measure your progress in practice tests.
Basic knowledge of VoIP, networking and IP Office concepts; recommended completion of related training
Avaya IP Office Implementation Sample Questions:
Which hunt group feature will send all calls automatically to the second group if the first group is out of service?
- A. Call Waiting
- B. Advertise Group
- C. Fallback
- D. No Answer Time
Correct Answer: C 🗳️
Which hunt group supports Forward Hunt Group Calls?
- A. Longest Waiting
- B. Collective Call Waiting
- C. Collective
- D. Sequential
Correct Answer: D 🗳️
Housekeeping in VoiceMail Pro Client allows you to configure scheduled backups. Where do you set housekeeping for VoiceMail Pro?
- A. VoiceMail Pro Client administration, preferences, general
- B. VoiceMail Pro Client administration menu, preferences, general, scheduling
- C. IP Office configuration, system tab, VoiceMail Pro
- D. IP Office configuration, system tab, housekeeping
Correct Answer: A 🗳️
Given the VoIP settings table shown in the exhibit, enabling which setting will allow an
H.323 telephone to connect to the IP Office?
- A. SIP Registrar Enable
- B. Enable RTCP Monitoring on Port 5005
- C. H.323 Gatekeeper Enable
- D. H.323 Auto-create Extn
Correct Answer: C 🗳️
A customer with digital stations uses their outbound digital lines at 95% of capacity. Which variable should be considered when planning for future growth?
- A. the number of hunt groups
- B. the number of trunks
- C. the number of users
- D. the number of VCM channels
Correct Answer: B 🗳️
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