[Jul 09, 2023] CIS-HR Questions Truly Valid For Your ServiceNow Exam!
CIS-HR Actual Questions - Instant Download Tests Free Updated Today!
The ServiceNow CIS-HR certification exam is an ideal certification for HR professionals, ServiceNow administrators, and implementation specialists who want to demonstrate their expertise in ServiceNow's HR Service Delivery application. The exam covers a range of topics related to HR case management, employee onboarding, HR knowledge management, HR service catalog and HR service portal, HR security and compliance, and HR reporting and analytics. ServiceNow offers a range of training courses and resources to help individuals prepare for the exam and pass with flying colors.
NEW QUESTION # 11
The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups?
- A. User Reader [user_reader]
- B. User Writer [user_writer]
- C. HR User Admin [hr_user_admin]
- D. User Admin [user_admin]
Answer: C
NEW QUESTION # 12
How can fields for a specific HR Service be displayed on the New Case Creation page?
- A. HR Service-specific fields cannot be added to the New Case Creation page
- B. Using the Case Options field on the HR Service
- C. Using the Case Creation Service Configurations
- D. Using the HR Criteria module
Answer: C
NEW QUESTION # 13
When does the HR Template populate information on the HR Case form?
- A. When the HR service is selected on the HR Case Creation form.
- B. When the HR Case Type is selected.
- C. When the Opened for person is selected
- D. When the Assignment group is selected.
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-case-template.html
NEW QUESTION # 14
On the HR Case form, some HR Services have associated Response templates.
What determines which HR Services have Response Templates?
- A. The table and conditions on the Response Template record
- B. The HR Criteria on the Response Template record
- C. The HR Criteria on the HR Service
- D. The User Criteria on the HR Service
Answer: A
NEW QUESTION # 15
What defines an employee's access to the HR Service Portal / Employee Service Center?
- A. Group membership
- B. User Criteria
- C. Client Roles
- D. HR Criteria
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_ClientRoles.html
NEW QUESTION # 16
Which field on the HR Service record defines which HR Catalog Item is associated with the Service?
- A. Record Producer
- B. Template
- C. COE
- D. Topic Detail
Answer: A
NEW QUESTION # 17
In the HR Guided Setup Module, the Configuration View displays which of the following for a Category?
(Choose three.)
- A. Forms
- B. Lists
- C. Gauges
- D. Properties
- E. Overviews
- F. Dashboards
Answer: A,B,D
NEW QUESTION # 18
What settings define and track cross-scope access to applications?
- A. Access Restrictions
- B. Access Controls
- C. Business Rules
- D. Restricted Caller Access
Answer: D
NEW QUESTION # 19
What do Client Roles define?
- A. Access for new hires, employees, alumni, contingent, and contract workers.
- B. Roles that come into force if user uses a browser client.
- C. Groups for the customer's clients.
- D. Named roles (eg VP of Operations, SVP Sales) for a customer's clients.
Answer: A
NEW QUESTION # 20
What types of HR Document templates may be created in ServiceNow? (Choose two.)
- A. Text document templates
- B. PDF document templates
- C. Word document templates
- D. Document Templates
Answer: B,D
Explanation:
Explanation
Explanation/Reference: https://docs.servicenow.com/bundle/london-hr-service-delivery/page/product/human-resources/ concept/c_HRDocumentTemplates.html#DocumentTypes
NEW QUESTION # 21
The HR Profile table is used to track information for what Employment types? (Choose three.)
- A. Other
- B. Contractor
- C. Full Time Employee
- D. Potential Employee
- E. Spouse
- F. Temporary Employee
Answer: B,C,F
Explanation:
Explanation/Reference:
NEW QUESTION # 22
If the HRSD application is scoped, why can the System Administrator initially access all HR applications after the plugin has been installed?
- A. The roles were manually granted by a ServiceNow security user.
- B. The Admin will always have access to all HR tables and data.
- C. The roles were manually granted by an HR Admin.
- D. When the HR plugins are installed, the necessary HR roles are added to the Admin role.
Answer: D
NEW QUESTION # 23
Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.
What else must be done to allow the Script Includes to work in the HR application?
- A. You must change Scope for the script includes to work.
- B. You must create a custom ACL to allow the script includes to work.
- C. The Status of the associated record on the Application Restricted Caller Access list must be set to Denied.
- D. The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed.
Answer: C
Explanation:
Explanation/Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0759087
NEW QUESTION # 24
If the HR Administrator has only been given the HR Admin [sn_hr_core.admin] role, what additional role is necessary for them to configure all aspects of the Employee Document Management application?
- A. EF Admin [sn_hr_ef.admin] role
- B. No additional roles are needed
- C. Employee Document Management Reader[sn_hr_ef.document_reader]
- D. Employee Document Management Writer[sn_hr_ef.document_writer)
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION # 25
The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise Onboarding and Transitions.
Which plugin must be activated to utilize Enterprise Onboarding and Transitions?
- A. Employee Service Center [com.sn_hr_service_portal]
- B. Employee Document Management [com.sn_employee_document_management]
- C. Human Resources Scoped App: Core [com.sn_hr_core]
- D. Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
Answer: D
NEW QUESTION # 26
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ServiceNow is a popular platform for IT service management, but it is also used for other areas of business operations, such as human resources. The ServiceNow CIS-HR (Certified Implementation Specialist-Human Resources) certification exam is designed to test an individual's knowledge and skills in implementing and configuring the ServiceNow HR module. This certification is ideal for HR professionals who want to enhance their knowledge and skills in using ServiceNow for HR operations.
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