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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IP Office SME Communications Fundamentals | - Platform and Components Overview
|
| Topic 2: Installation, Configuration and Licensing | - System Setup Tasks
|
| Topic 3: Troubleshooting and Maintenance | - Problem Analysis Techniques
|
| Topic 4: Feature Implementation and Services | - IP Office Functional Services
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A) IMAP
B) POP3
C) HTTP
D) MAPI
2. A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?
A) 12U
B) 6U
C) 2U
D) 8U
3. A client requests to setup VoiceMail Pro to backup voicemails, user settings, and greeting and module recordings to another server on the LAN for safety on a weekly basis. Which three steps are required? (Choose three.)
A) Select the UNC share as the destination on the VoiceMail Pro server.
B) Map a drive to an available network share.
C) Create a network share with permissions to store backups.
D) Configure the backup settings on the VoiceMail Pro server.
E) Select the mapped drive as the destination on the VoiceMail Pro server.
4. Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)
A) IP Office Resiliency License
B) Preferred Edition - Messaging at both locations
C) IP Phones with backup call server
D) IP500v2 with redundant processor
5. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)
A) IP Office System Monitor
B) Avaya phones
C) System Status Application (SSA)
D) VoiceMail Pro Client
E) IP Office Manager
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A,C,D | Question # 4 Answer: B,C | Question # 5 Answer: B,C,E |








