100% Accurate Answers! Jan-2024 Salesforce-Maps-Professional Actual Real Exam Questions
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NEW QUESTION # 46
What feature in Salesforce Maps would allow a sales rep to view household demographic data in the US?
- A. Shape Layers
- B. Data Layers
- C. Marker Layers
- D. Demographic Layers
Answer: D
Explanation:
Explanation
To view household demographic data in the US, such as income, age, education, and population, the sales rep can use the Demographic Layers feature in Salesforce Maps. This feature allows the user to overlay demographic data on top of their existing data layers and visualize them with different colors and shapes. The Demographic Layers feature is described in the Get to Know Salesforce Maps unit.
NEW QUESTION # 47
A customer would like to create an alignment based on a territory model exported from another system. The records are not importing, with an error indicating "Some records did not import". Which two steps should the user take to resolve the error?
- A. Ensure that the columns of the CSV are in the proper order
- B. Ensure that the parent value in the CSV file is blank for top-level territories.
- C. Select import from data set in order to populate a model with data from another system
- D. Check the failed data import log to determine the cause.
Answer: A,D
Explanation:
Explanation
According to the Salesforce Help article on Fix Data Import Errors in Salesforce Essentials1, one of the steps to fix import errors is to check the failed data import log to determine the cause. The log file contains an extra field that describes errors for each item in detail1. Another step to fix import errors is to ensure that the columns of the CSV are in the proper order. The order of the columns in the CSV file must match the order of the fields in Salesforce2.
NEW QUESTION # 48
What are three things that can be published from Territory Planning to Enterprise Territory Management?
- A. Geographic Territory Rules
- B. Lead Assignment Rules
- C. Manually Assigned Accounts
- D. Territories
- E. Manually Assigned Opportunities
Answer: A,C,D
Explanation:
According to the Salesforce Help article on Publish to Enterprise Territory Management in Salesforce Maps Territory Planning2, three things that can be published from Territory Planning to Enterprise Territory Management are: manually assigned accounts, territories, and geographic territory rules. Manually assigned accounts are accounts that are locked to a specific territory in Territory Planning and will not be affected by optimization or rule changes2. Territories are the hierarchical units that define sales and service coverage areas3. Geographic territory rules are rules that assign accounts to territories based on their address fields4.
NEW QUESTION # 49
Which permission level should an admin review if a user is able to view but not able to export a list of markers from Salesforce Maps?
- A. Permission Groups
- B. Permission Set Assignments
- C. Public Groups
- D. Permission Set License Assignment
Answer: A
Explanation:
Permission Groups are the permission level that an admin should review if a user is able to view but not able to export a list of markers from Salesforce Maps. Permission Groups are used to grant access to features in Salesforce Maps, such as allowing marker exports, editing details tab fields, enabling weather tab, and so on1. The admin can edit existing permission groups or create new ones to assign different features to different users or profiles1. If a user is not able to export a list of markers from Salesforce Maps, it means that the user does not have the 'Allow Marker Exports' permission checked in the Permission Groups on Maps configuration page2. The admin can enable this permission for the user or profile by editing the corresponding permission group2.
NEW QUESTION # 50
In Territory Planning, the Sales Manager would like to choose individual accounts from the Map without selecting the underlying geographical container. What two steps should they take?
- A. From the Tools menubar, select the Gear icon and choose "Unit Mode
- B. Use the Filter options in the legend to find the account they want to select.
- C. From the Tools menubar, select the Gear icon and choose "Container Mode"
- D. From the Tools menubar, select the Arrow icon and pick the desired Account.
Answer: A,D
Explanation:
Explanation
To choose individual accounts from the Map without selecting the underlying geographical container, the Sales Manager should use the Arrow icon and the Unit Mode in Territory Planning. The Arrow icon allows the user to select individual units (accounts) on the map1. The Unit Mode allows the user to view and edit units without affecting containers2. The Container Mode allows the user to view and edit containers without affecting units2. The Filter options in the legend allow the user to filter units or containers by attributes, but not to select them individually1.
NEW QUESTION # 51
What are the three reasons why a user would plot a Live Layer in Maps?
- A. To validate a driver's location in the event of an emergency
- B. To enable Live Location for a driver
- C. To measure the distance driven for a Live Asset during a specific period of time
- D. To see any occurrences of speeding events for a given Live Asset
- E. To dispatch the nearest driver to a service call
Answer: A,D,E
Explanation:
Explanation
A user can plot a Live Layer in Maps for three main purposes. One is to dispatch the nearest driver to a service call, which can help optimize routing and scheduling. Another is to validate a driver's location in the event of an emergency, which can help ensure safety and security. A third is to see any occurrences of speeding events for a given Live Asset, which can help monitor performance and compliance. These purposes are explained in the Create Live Layers document.
NEW QUESTION # 52
A regional sales director wants to import all accounts in a region into a single view within Territory Planning. There are over 350,000 accounts that make up the territories in this region. Which data set creation strategy should a Consultant recommend?
- A. Use multiple Salesforce reports.
- B. Split the accounts across multiple data sets.
- C. Use a single SOQL query and aggregate to the container level.
- D. Use multiple SOQL queries.
Answer: C
Explanation:
According to the Trailhead module 2, this is the best strategy for creating a data set with a large number of accounts. A single SOQL query can retrieve up to 500,000 records, and aggregating to the container level can reduce the number of units in the data set. This can improve the performance and efficiency of Territory Planning.
NEW QUESTION # 53
A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?
- A. Add the skipped visits to a future day from the Maps Schedule
- B. Use the Plan My Visits button from the Maps Advanced Route Calendar
- C. Ask their Admin to regenerate routes for the Visit Plan
- D. Create Salesforce Events for the skipped visits
Answer: B
Explanation:
According to the Salesforce Help article on Plan My Visits1, this feature allows users to reoptimize their future routes based on their current schedule and visit plan settings. This way, users can ensure that any skipped or rescheduled visits are replanned according to their preferences and priorities1.
NEW QUESTION # 54
A user wants to publish a newly optimized alignment to Salesforce Maps. When the Publish button is clicked, Salesforce Maps is not visible as an option. What would cause this?
- A. The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration
- B. Salesforce Maps Auto Assignment must be enabled in order to see this publishing option
- C. Users cannot publish to Maps unless the alignment is approved
- D. A minimum of 10 territories is needed in order to publish to Maps
Answer: A
Explanation:
The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration. This option allows users to publish their alignments to Salesforce Maps as Shape Layers and Auto Assignment rules. If this option is not enabled, users will not see Salesforce Maps as a publishing option in Territory Planning. This is explained in the Configure Options for Publishing Alignments document.
NEW QUESTION # 55
What are two example use cases for using the Analyze and Compare tool in Territory Planning?"
- A. To communicate to Sales Leaders the high level differences between different planning scenarios
- B. To show a Sales Manager the difference between their previous areas and their new areas
- C. To add additional attributes to the Data Set
- D. To create a new Alignment
Answer: A,B
Explanation:
Explanation
The Analyze and Compare tool in Territory Planning is used to compare different alignments or scenarios and see how they differ in terms of key metrics, such as revenue, number of accounts, or workload1. This can help communicate to Sales Leaders or Sales Managers the impact of different planning scenarios on their territories and areas. The Analyze and Compare tool is not used to create a new alignment, as this requires using the Optimize tool1. The Analyze and Compare tool is also not used to add additional attributes to the Data Set, as this requires using the Data Set Configuration tool1.
NEW QUESTION # 56
When deploying a Salesforce Maps solution, what are three considerations an admin should take?
- A. Get provisions of all the appropriate licenses
- B. Train users after they go into the production org
- C. Execute user acceptance testing in the production org once the deployment is completed
- D. Train users before they go into the production org
- E. Make sure permission sets for users and profiles are maintained and migrated
Answer: A,D,E
Explanation:
When deploying a Salesforce Maps solution, there are three considerations an admin should take:
A) Train users before they go into the production org. This is a best practice for any Salesforce implementation project, as it helps to prepare the users for the new features and functionalities, and ensure a smooth adoption and transition. Training can include hands-on exercises, demos, videos, guides, and quizzes to test the users' knowledge and skills1.
C) Make sure permission sets for users and profiles are maintained and migrated. This is important to ensure that the users have the appropriate access and visibility to the Salesforce Maps features and data, such as layers, routes, schedules, territories, and live tracking. Permission sets can be created and assigned to users or profiles based on their roles and responsibilities2. Permission sets can also be migrated from one org to another using change sets or other deployment tools3.
D) Get provisions of all the appropriate licenses. This is essential to enable the users to use Salesforce Maps in their org. There are different types of licenses for Salesforce Maps, such as Maps User License, Maps Live User License, Maps Mobile User License, and Maps Territory Planning User License. Each license grants access to different features and functionalities of Salesforce Maps4. The admin should request the appropriate number and type of licenses from Salesforce before deploying the solution.
Reference:
1: Train Your Users | Salesforce Trailhead Module5
2: Assign Permissions for Salesforce Maps | Salesforce Help
3: Deploy Permission Sets | Salesforce Help
4: Salesforce Maps Licenses | Salesforce Help
NEW QUESTION # 57
Which three configurations must each User assigned to a Maps Advanced Visit Plan complete before routes can be generated?
- A. Indicate working days
- B. Indicate working hours
- C. Set the start & end locations
- D. Set the desired buffer time between visits
- E. Set the desired maximum visits per day
Answer: A,B,C
Explanation:
Explanation
there are three configurations that each user assigned to a Maps Advanced Visit Plan must complete before routes can be generated. One is to indicate working hours4. Another is to set the start and end locations4. The third is to indicate working days
NEW QUESTION # 58
When using Salesforce Maps on a mobile device, a user changes the view of the map by zooming out to display a larger subset of accounts. Additional accounts do not display. What additional step is required for markers to display?
- A. Click on the settings icon (gear) and toggle auto reload on.
- B. Select the three vertical dots next to the marker layer, select edit and change the filter results.
- C. Restart the app and change the map view before plotting the marker layer.
- D. Tap the refresh button located at the bottom of the map.
Answer: D
Explanation:
The user should tap the refresh button located at the bottom of the map to display additional accounts. This button reloads the marker layer data based on the current map view and filters. This is useful when the user changes the map view by zooming in or out, or panning across the map. This is explained in the Interact with Salesforce Maps on Mobile document.
NEW QUESTION # 59
Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?
- A. Use "Filter by Activity' to limit the markers to Accounts with 5 opportunities or more.
- B. Be sure that Opportunities are included in the Cross Object Filter options on the Filters tab.
- C. Pick Opportunity from the drop down list on the Tooltips tab.
- D. On the Related List Tab, choose "Opportunities'" from the "Add New" drop down and increment the Display counter to "5".
Answer: D
Explanation:
To see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer, the developer should use the Related List Tab on the Marker Layer configuration. This tab allows the developer to add related objects to the marker layer and display them as a list when a pin is clicked. The developer can choose "Opportunities" from the "Add New" drop down and increment the Display counter to "5" to show only the five most recent Opportunities. The Related List Tab is explained in the Explore Salesforce Maps on Desktop unit.
NEW QUESTION # 60
An administrator wants to ensure that a record is created for a custom object named "Appointments" while creating a new visit plan for Maps Advanced. What must the administrator do first to ensure the record is created?
- A. Ensure Allow Activities is enabled for the "Appointment" object
- B. Create a dataset with "Appointments" as the base object
- C. Select "Appointments" as the visit object for the visit completion criteria within the dataset
- D. Configure "Appointments" in Routes and Schedule settings within Maps Configuration
Answer: D
Explanation:
Explanation
The administrator must configure "Appointments" in Routes and Schedule settings within Maps Configuration to ensure that a record is created for the custom object while creating a new visit plan for Maps Advanced.
This step allows the administrator to select a calendar object for output, which is the object that stores the visit records after route generation. The administrator can choose any standard or custom object that has a start date/time and end date/time field. This is explained in the Select a Calendar Object for Output document.
NEW QUESTION # 61
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