Walking into the 3100 exam unprepared for its pace is a risk you do not need to take. The TorrentExam test engines recreate the pressure of the Avaya Aura Communication Manager Administration testing environment, so when exam day arrives in 2026, it feels like just another practice session.
Avaya 3100 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Communication Manager Administration Exam |
| Exam Number: | 3100 |
| Available Languages: | English |
| Real Exam Qty: | ≈90–104 |
| Passing Score: | 800 (approx.) |
| Exam Duration: | 90–120 |
| Exam Price: | ≈USD 125–200 |
| Exam Format: | Multiple choice |
| Related Certifications: | 3101 Avaya Aura Communication Manager and CM Messaging – Embedded Maintenance & Troubleshooting 3102 Avaya Aura Session Manager & System Manager Implementation and Maintenance |
| Sample Questions: | ![]() |
| Exam Way: | Proctored / Online |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3100 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Administration of Avaya Aura Communication Manager | - Trunks, routing, and dial plans - System configuration and basic administration - User and station administration - Maintenance and troubleshooting fundamentals |
Common Questions About the Avaya 3100 Exam
The 3100 exam is the official Avaya exam behind the Avaya-Certification certification, validating the skills measured by the Avaya Aura Communication Manager Administration credential. It also connects to 3101 Avaya Aura Communication Manager and CM Messaging – Embedded Maintenance & Troubleshooting, 3102 Avaya Aura Session Manager & System Manager Implementation and Maintenance, so the knowledge you build here carries over to those tracks as well.
The 3100 exam contains ≈90–104 questions to be completed within 90–120. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the TorrentExam test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
The passing score for the 3100 exam is 800 (approx.), and the official registration fee is ≈USD 125–200. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 92 practice questions on TorrentExam, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Yes. TorrentExam provides a free 3100 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Avaya revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
Every Avaya Aura Communication Manager Administration purchase on TorrentExam is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
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The Avaya Aura Communication Manager Administration exam blueprint is organized into 1 domains. The first three are:
- Administration of Avaya Aura Communication Manager
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Avaya Aura Communication Manager Administration Sample Questions:
A customer wants to connect two branch offices with an ISDN trunk, where each branch office has a PBX system.
Which service Type Should you selected in the configuration of the trunk?
- A. Tie
- B. Internal
- C. Operator
- D. Tandem
Correct Answer: A 🗳️
Which trunk type is supported by media module MM710, and circuit packs TN767E, TN464HP, TN2464CP, and TN2207?
- A. An IP trunk
- B. A DSI trunk
- C. An analog trunk
- D. A SIP trunk
Correct Answer: B 🗳️
All release ox and later Avaya Aura@ Communication Manager (CM) deployments support secure link access: SAL for remote access to the server and alarm notification from the server to the support engineer?
Which hardware or software is required at the customer site for SAL support of the CM server?
- A. SAL software is required and uses a secure external modem.
- B. SAL software is part of System Platform and requires no additional hardware.
- C. SAL software is required and uses a separate SAL server.
- D. SAL software is part of System Platform and uses a remote maintenance board (RMB) that must be installed in the server.
Correct Answer: B 🗳️
You are adding ten new IP telephones in a small company administered with a G430 Media Gateway and a S8300D ICC main server. The G430 has the S8300D inserted in the slot V1, and MM71 in the slot V2, and an MM712 in the slot V3.
Which hardware module will act as Gatekeeper for the telephones?
- A. S8300D server using Processor Ethernet (PE)
- B. MM710
- C. MGP on the media gateway
- D. MM712
Correct Answer: A 🗳️
Which signaling protocol registers with Communication Manager?
- A. H.323
- B. H.225
- C. SIP1
- D. SIP
Correct Answer: A 🗳️
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